Five Things Customers
Demand From QSR Apps

No longer is food quality, restaurant atmosphere and location enough — customers want convenience, and they want it through digital channels. A key feature for QSRs is the mobile application. It directly affects or improves a company's bottom line as customers move more towards digital-first. To gain loyal users and increase revenue, QSRs need to deliver an impactful experience that exceeds customer expectations and makes them want to return.

Discover:

  • The five most requested mobile application features
  • The end-to-end experience users expect
  • Shortcomings that can drive users to competitors
  • Companies that have created great digital QSR experiences

By 2020, BI Intelligence expects U.S. mobile order-ahead sales to reach $38 billion, up from $4 billion in 2015. Mobile orders are often larger than traditional orders, which increases sales, giving a clear reason to integrate this capability.

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