User experience, UX, Usability – whatever you call it, someone at your company has been asking if you are doing what it takes to deliver great user experiences. They want to know if you know enough about the art and science of getting user experiences right for your websites and mobile apps. Do you know how to approach a usability study or project to remove internal bias? Do you know how you can get actionable feedback from real users and expert analysis based on industry best practices quickly?
Watch this 30-minute webinar featuring Pete Blair, Applause VP, and Laura Gray, Applause Usability Evangelist, to discover an approach to usability testing that combines narrated user feedback, screen captures and detailed comments from both unbiased real-world testers and usability experts.