Retail has evolved into an industry no longer defined by four walls, but the digital maturityof retailers as a whole has not caught up. In fact, more than half of retailers have not started implementing a digital transformation strategy. Given the heightened digital savvy of customers and their demands for more connected brand experiences, building a cohesive digital footprint must be a company’s top priority.
It’s clearly not that simple though. Today’s consumer demands digital experiences that are hyper-personalized, always available, and easy to operate. Traditional testing methods are ill-equipped to handle this challenge alone as they typically force a compromise between quality, speed, and cost. However, by supplementing existing practices with crowdtesting, companies have demonstrated measurable improvements in three key areas.
Applause is the global leader in managed software testing services. Through AI, automation and the world’s largest independent testing community, we help enterprises validate every aspect of their digital experiences at scale. Top brands trust Applause for end-to-end expertise and end-user insights on demand, to accelerate functional testing, AI evaluation, accessibility testing, payment testing and more.