No longer is food quality, restaurant atmosphere and location enough — customers want convenience, and they want it through digital channels. A key feature for the food industry is the mobile application. It directly affects or improves a company's bottom line as customers move more towards digital-first.
To gain loyal users and increase revenue, restaurants and QSRs need to deliver an impactful experience that exceeds customer expectations and makes them want to return.
Applause is the worldwide leader in enabling digital quality. With the Product Excellence Platform, Applause provides a harmonized approach to quality that drastically improves testing coverage, reduces costs and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.