Overcoming Localized Payment Complexities

Ensuring that payments process in every region you need them to has never been more complicated for businesses to understand and implement correctly. The payment experience today is not just the transaction but the whole end-to-end flow, and must be optimized for local market conditions — while also offering the particular payment instruments of choice. This includes localization, VATs, and an ever-growing list of payment methods, including cards, financing and alternative payment methods. Then there’s also the matter of regulations to consider, such as P2D2.

In this webinar, Jeremy Waxman, Digital River’s Head of Global Payments Strategy, and Zeb Winzenried, Applause’s Senior Manager of Testing Services, will discuss how businesses can implement payment processes that pertain to specific markets, and how you can tackle the challenge of ensuring payments process correctly in specific regions.

WHAT YOU'LL LEARN:

• The key components of a payment system
  
• How to factor PSD2 into your payment testing plan
  
• How to properly ensure localization of payments
  
• Real examples of testing localized payments — and why “happy path” testing with pre-loaded cards isn’t enough
  

Speakers

Jeremy Waxman

• Head of Payments Strategy • Digital River

Jeremy has over 20 years of experience in software product management spanning financial services providers, large merchants and FinTechs. He is currently the Head of Payments Strategy at Digital River where he leads product management efforts and manages global payments partnerships.

Zeb Winzenried

• Senior Manager, Testing Services • Applause

Zeb is a Senior Manager in Applause's Testing Services organizations. Zeb manages the delivery of Testing Requests with a global team, focused primarily on the largest Payment Testing customers at Applause. Zeb is based in San Antonio, Texas, and has been with Applause since 2015.

Digital River has mastered the ins and outs of global commerce. Established and fast-growing brands alike rely on our flexible, API-powered solutions to sell direct to their customers, whether they live around the corner or around the world. Our modular platform, global expertise, and advanced partner ecosystem lets brands focus on creating seamless buyer experiences, while we work behind the scenes to manage orders and fulfilment, process payments, mitigate fraud, and handle taxes and compliance on your behalf.

Applause is the worldwide leader in enabling digital quality. With the Product Excellence Platform, Applause provides a harmonized approach to quality that drastically improves testing coverage, reduces costs and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.