AI Testing: The Path to Exceptional Apps

Applause AI experts draw on the findings from our third annual State of Digital Quality report to highlight how organizations can improve the quality of AI applications — regardless of their current testing practices. In this webinar we’ll explore some current trends in AI testing, as well as ways to effectively reduce risk and improve the user experience.

Our speakers will walk through the AI testing framework that outlines the key practices and capabilities needed to evaluate AI tools and improve digital quality. We’ll outline areas where your organization can focus to improve testing effectiveness as you scale and evolve your AI applications.

WHAT YOU'LL LEARN:

• The crucial testing practices and processes for a variety of AI applications (including generative AI), based on Applause’s work with organizations that are innovating in this rapidly evolving field
  
• Case study examples of how companies we work with have matured their approach to testing AI and improved overall quality
  
• How to build a business case and justify investments in testing AI: win buy-in from different stakeholders
  

Speakers

Chris Sheehan

• EVP, High Tech & AI • Applause

Chris Sheehan is the SVP and GM of Strategic Accounts and AI at Applause. Chris leads Applause's strategic account division in North America, partnering with Applause's largest clients to help improve their digital experiences. Chris also manages Applause's AI practice which encompasses human data collection, model fine tuning, and Generative AI testing and user feedback programs.

Chris Munroe

• Vice President, AI Strategic Customer Programs • Applause

Chris joined Applause in 2012 in a sale engineering capacity. Since then, his background in Agile methodologies, test automation, quality assurance and enterprise software has led him to various leadership roles within the organization. Prior to joining Applause, Chris worked as the Global Head of QA at BT Conferencing.

Applause is the worldwide leader in crowdsourced digital quality testing. With testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.