4 Best Practices for Better Natural Language Assistants

The time is right. The global natural language processing (NLP) market is projected to grow from $20.98 billion in 2021 to $127.26 billion in 2028 at a CAGR of 29.4% in that forecast period.

Developing NLP technologies requires special attention to details that many other digital products may not. In this paper, we highlight foundational behaviors and four best practices to guide design and development teams through a careful software development cycle around NLP innovations.

WHAT YOU'LL LEARN:

• Why the time is right for conversational assistants
  
• A step-by-step best practice framework for building NLP technologies that enhance the CX
  
• When to partner with expert consultants
  

Applause is the worldwide leader in crowdsourced digital quality testing. With testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.