Customers are more concerned than ever about the security of their payment data, with breaches, fraud and faulty systems putting them on high alert. Even still, customers demand digital payment experiences that are intuitive and easy to use. With PSD2, Strong Customer Authentication (SCA) and other regulations affecting global businesses, delivering both increased security and seamless experiences is often easier said than done.
Join guest speaker Forrester VP, Research Director Merritt Maxim and Applause’s Director of Solution Consulting Hamish Sherlock to find out how payment authentication will impact your business, and how you can still deliver great digital experiences with improved security.
Merritt leads a team of analysts who provide research and advisory services that address the needs of security and risk professionals. His team focuses on identity and access management (IAM), endpoint security, threat intelligence, and vulnerability management strategies and technologies. Previously, Merritt was a principal analyst on the security and risk team, focusing on IAM best practices and technologies as well as physical security and internet-of-things (IoT) security.
As the Director of Solution Consulting at Applause, Hamish and his team work hand-in-hand with clients to understand their needs and align their requirements to the appropriate Applause solutions. Prior to Applause, Hamish worked in technical roles at Micro Focus, Compuware and Segue Software.