Digital Healthcare Panel: Exploring the Digital Opportunities and Obstacles for Providers


Deliver Better Digital Experiences for Patients

This panel discussion among healthcare leaders will explore how the rapid shift to digital has dramatically changed the ways providers and patients interact. As healthcare organizations increase reliance on telehealth and m-health apps, online patient portals, and digital appointment finders, they must focus on delivering seamless patient experiences. Join our speakers this August 19th at 10 am PT/ 1 pm ET as they examine some of the challenges and opportunities facing healthcare providers as they increase and enhance their digital offerings.

Register for this webinar to learn more about:

  • Where to invest: key areas where investing in digital can positively impact the experience for healthcare providers and consumers
  • Patient perceptions: results of recent research on digital healthcare
  • Examples of success: success stories from leading healthcare organizations
  • How to find balance: consider speed, quality, accessibility and usability when evolving existing digital touchpoints


Jared Rankin

Jared Rankin

Strategic Account ManagerApplause

From his home in Seattle, WA, Jared uses his 13 years of experience in healthcare IT to help payer and provider organizations deliver digital experiences that will meet the rising expectations of consumers and serve as differentiators in the marketplace.

Lisa Williams

Lisa Williams

Senior Director, Growth and LoyaltyPeaceHealth

Lisa is focused on growing the number of patients PeaceHealth serves, as well as driving loyalty and engagement for existing patients. She and her team take a data-based approach to serving PeaceHealth and its constituents.

Jared Rankin

Mark Schumacher

Senior Director of Digital ExperienceBanner Health

Mark is an accomplished digital user experience leader. With a strong history in delivering stellar patient experiences, he is currently guiding the digital transformation efforts at Banner Health.


Applause is the worldwide leader in crowdsourced digital quality testing. With testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.