In the wake of the pandemic, customers expect more contactless options across all journeys and industries, from the travel sector to transportation, hospitality, retail, media and entertainment. These touchless technologies must work seamlessly on all platforms, devices and modes: desktop, mobile, voice and in both digital and physical domains.
WHAT YOU'LL LEARN:
- The latest trends and expectations in touchless travel
- To keep the customer in mind with every technological innovation
- Why real-world testing is more key than ever for travel & hospitality
Applause is the worldwide leader in crowdsourced digital quality testing. With testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.