Payment systems face a new wave of complexity heading into 2027. Agentic commerce is gaining momentum, transforming how people buy, while introducing new risks and complexities. Changing international regulations and new technology are transforming the way that cross-border transactions are conducted. And consumer payment preferences are constantly shifting, with considerable differences in markets around the world. Internal QA teams cannot sufficiently test these payment experiences alone.
Join Senior Director of Testing Services Zeb Winzenried as he breaks down the growing complexity of payments. Drawing on his experience helping leading brands test complex payment experiences around the world, he will demonstrate what a testing strategy built for the next generation of payments looks like.
Wednesday, October 21, 9am PT / 12pm ET / 6pm CEST

Zeb is a Director in Applause's Testing Services organization, focusing on payments. Zeb manages the delivery of testing requests with a global team, focused primarily on Applause’s largest payment testing customers. Zeb joined Applause as a full-time software tester in 2015, where he became fascinated with the challenges inherent in the payment landscape. Zeb fused his background in business management with his love of technology. His passion and drive allowed him to rise through the ranks of Applause quickly, from tester to test team lead, then test architect to his current role. Zeb is based in San Antonio, Texas.
Applause is the global leader in managed software testing services. Through AI, automation and the world’s largest independent testing community, we help enterprises validate every aspect of their digital experiences at scale. Top brands trust Applause for end-to-end expertise and end-user insights on demand, to accelerate functional testing, AI evaluation, accessibility testing, payment testing and more.