When is the best time to start gathering UX-related feedback? What exactly do you need to start? Organizations big and small have many questions and misconceptions when it comes to starting the UX research journey, or even moving deeper into UX research if they’ve already started. For example, many clients look for usability tests while they are designing or redesigning their digital products or services. While this can be a great time to gather user feedback, many don’t know that it’s not necessary to even have a design to conduct UX research.
Join us for an informative webinar with Celeste Buckhalter, Senior Director of UX Research at Applause, and Inge De Bleecker, AI UX Consultant at outriderUX, as they discuss the many ways Applause has helped clients understand what their users need, want and expect… before, during and after the design process is complete.
As senior director of UX research at Applause, Celeste manages a global team of highly skilled UX researchers who strategize with worldwide clients and execute needed studies. She has 20 years of experience in UX research and strategy across a wide variety of industries, and has a keen eye for balancing the needs of the user and the business.
Inge has more than 20 years of experience in UX research, UX design and conversational AI. Inge’s mantras are "design for everyone" and "test early and often.” Her current focus is on incorporating human-centered design principles, ethical considerations, and personalization into AI products. Inge co-authored the book “Remote Usability Testing,” a resource to help you gain actionable insights across time zones and geographies.
Applause is the worldwide leader in crowdsourced digital quality testing. With testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.