Applause
WHITEPAPER

Testing Essentials for Five-Star Voice Experiences

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Are your voice apps up to par?

Thanks to the rise of voice assistants like Amazon Alexa, Apple Siri, Google Assistant, and Microsoft Cortana, voice is emerging as the next frontier in the hyper-dynamic world of digital. In fact, 90% of all smartphones will have access to voice-enabled virtual assistants by 2023.

Given the high stakes, quality in the world of voice is critical. But many brands are rushing voice skills to market without proper attention to user behavior.

How can you avoid these mistakes and prepare for the next wave of digital?

QA best practices for voice are comprised of a seamless combination of manual and automated testing. This whitepaper provides a foundation for voice testing, and introduces the key strategies you need to succeed with voice experiences.


WHAT YOU'LL LEARN

  • Best practices for testing voice
  • Top challenges of developing a voice strategy
  • How crowdtesting and automation improve the quality of voice experiences

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Applause is the worldwide leader in crowdsourced digital quality testing. With 400,000+ testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds up time-to-market.