Generative AI is a clear disruptor…moving faster than all other technologies. It is also driving a set of new risks and challenges that need to be considered in your testing strategy. Generative AI applications can struggle with inaccurate information, biased and inappropriate content, as well as technical and user experience issues. Add in the rapidly evolving ethical and regulatory environment, and you've got a lot of issues to consider in safely deploying generative AI applications.
Watch Bret Kinsella, CEO Voicebot.ai and Synthedia, and Chris Sheehan, SVP and General Manager of High Tech and AI for Applause, for a discussion on these important topics.
Bret is founder, CEO, and research director of Voicebot.ai and Synthedia. He was named commentator of the year by the Alexa Conference in 2019 and is widely cited in media and academic research as an authority on voice assistants and AI. He is also the host of the Voicebot Podcast and editor of the Voice Insider newsletter.
As SVP and GM, Strategic Accounts, Chris enables the success of Applause’s strategic account business including strategy, sales and operations to ensure continued growth and customer success of Applause’s largest customers. Chris has over 22 years of experience with high-growth companies as an operating executive, investor and board member.