How Travelperk Improves The Digital Experience Of Its Travel Portal


Leveraging digital testing to provide business travelers with a more convenient organization of their business trip

Travel is often not just about traveling itself. A business trip, for example, would probably not be described as relaxing by any employer who often travels by plane or train. But the real stress usually starts already when booking the trip: Budget agreements, finding flights and hotels together often cost a lot of time.

Unlike the holiday travel market, digital disruption has not yet conquered the market with its business counterparts. When TravelPerk was founded in 2015, the founders' goal was to enter this niche by transferring the digital convenience that private vacationers experience to the world of business travel. According to its own figures, TravelPerk has increased its turnover by 700 percent year on year since it was founded.

In order to offer a localized and customized business travel experience to its customers across Europe, TravelPerk is leveraging the digital testing service of Applause.

During our webinar, our speaker Chris will provide you with more practical insights on how TravelPerk tackled their digital challenges and needs such as extending QA capacities, covering user locations and gaining insights on user experience.

Concluding the webinar with a Q&A session to answer questions from the webinar attendees, Chris will also discuss briefly with our tech & engineering expert Mike how real users as testers help to extend the internal testing & QA team.


  • What digital challenges TravelPerk have been willing to tackle
  • Why testing with native speaking real users from various locations became the key for TravelPerk to deliver customized and localized user journeys
  • How the insights from the regular test cycles enable TravelPerk to keep a fresh product vision
  • A forecast on the next digital quality-related projects for TravelPerk


Chris Roy

Chris Roy

• Lead Product Designer • TravelPerk 

Chris is a Lead Designer with over 12 years of experience working within Travel, Finance and Big Data. Moving from high-growth Skyscanner in Edinburgh as the Design Lead on their hotels product, Chris' latest challenge has been to scale design within one of Europe's leading startups – TravelPerk. With a skillset spanning Systems-thinking, Research and User Experience Chris is always looking for creative ways to solve problems between users, business and technology. In addition, he also advises start-ups, runs design-thinking workshops and occasionally writes.

Mike Plachta

Mike Plachta

• Team Lead, Solution Engineering • Applause

Mike is a seasoned web & mobile apps technologist. He started his career as a software engineer, led a team for a Norwegian-based media company and finally joined Applause as a Solution Engineer. Now he leads a team taking care of the EMEA market and helps customers test their digital products "In-The-Wild" while crafting top-notch testing solutions mostly around Functional Testing (both manual and automated) and Payment Testing.


Applause is the worldwide leader in enabling digital quality. With the Product Excellence Platform, Applause provides a harmonized approach to quality that drastically improves testing coverage, reduces costs and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.