Applause
2019

THE RETAIL QUALITY REPORT

GET YOUR COPY

THE TOP RETAILERS LOST OVER $60M THIS PAST HOLIDAY SEASON

Applause tested the digital experiences of more than 50 top global retailers this holiday season. It turns out not everyone was ready for the industry's most important days. As part of its 2019 Retail Quality Report, Applause found more than 3,000 bugs on the top ecommerce sites – some which directly resulted in millions of dollars in lost revenue. How much money did you leave behind?

Software is at the heart of how all brands engage users, and digital experiences must work flawlessly wherever they run

Google Logo Walmart Logo Petco Logo Shack Shack Logo Ford Logo Blue Apron Logo PayPal Logo eBay Logo



Applause is the worldwide leader in crowdtesting and digital quality. With highly-vetted testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. It’s in-the-wild approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds time-to-market for websites, mobile apps, IoT, and in-store experiences.